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Contact Customer Service

Our lovely team are on hand to help

Contact Customer Service
Email us

Email us

Click here to email us. We'll get back to you in 12-24 hours, Monday-Friday
Live chat with us

Live chat with us

Please use the navy blue live chat button in the bottom right corner to talk to a member of the team

Customer Service Opening Hours

Customer Service Opening Hours

Monday-Thursday: 10am to 6pm BST. Friday: 10am to 5pm BST


FAQs



If you're having trouble using the site, placing an order, or if you have any questions about an existing order, our FAQ's page may have a quick answer to your question.



Business & bulk order enquiries



We're open for business! Please see our Business page for more information and to submit an enquiry.



PR & marketing enquiries



press@papier.com

For press requests, including samples or hi-res imagery, please email: holly@papier.com



Designer enquiries



We're often on the lookout for new talent and designs, please email design@papier.com with any submissions!
Unfortunately, due to the high volume of design submissions received, we're not able to provide individual feedback if your artwork isn't quite what we're looking for at the moment.

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