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Contact Customer Service

Our lovely team are on hand to help





Email us


Click here to email us. We'll get back to you in 12-24 hours, Monday to Friday




Live chat with us


Please use the black live chat button in the bottom right corner to talk to a member of the team




Message us on Whatsapp


Click here. We'll get back to you in 12-24 hours, Monday to Friday



Customer Service Opening Hours

Monday-Thursday: 10am to 6pm BST
Friday: 10am to 5pm BST





FAQs



If you're having trouble using the site, placing an order, or if you have any questions about an existing order, our FAQ's page may have a quick answer to your question.



Wholesale enquiries



wholesale@papier.com



Business & bulk order enquiries



We're open for business! Please see our Business page for more information and to submit an enquiry.



PR & marketing enquiries



press@papier.com

For press requests, including samples or hi-res imagery, please email: holly@papier.com



Designer enquiries



We're often on the lookout for new talent and designs, please email design@papier.com with any submissions!
Unfortunately, due to the high volume of design submissions received, we're not able to provide individual feedback if your artwork isn't quite what we're looking for at the moment.

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