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UK Delivery Methods & Costs

Greeting Cards & Sketchbooks

If ordered before midday, Monday to Friday, these products are delivered next day. If ordered after 12pm on Friday, or Saturday and Sunday, your order will be posted on Monday and delivered on Tuesday.

Shipping costs are as follows:
- Standard Delivery for Greeting Cards: from £0.65
- Standard Delivery for Sketchbooks: from £1.50

Invitations, Notebooks, Notecards, Card Sets & Children's Book

For digitally printed invitations (including samples), notecards, card sets, notebooks and the children's book, production takes 3 full working days (Mon - Fri). For orders placed on Double Thickness card stock (650gsm) production takes 4 working days.

Delivery options are as follows:
- Standard Delivery: £2.50 (delivered 1 - 2 working days after dispatch)
- DPD Tracked: £5.00 (delivered next weekday after dispatch - does not include Saturdays)

Please Note:
- if you choose 'double thick' paper stock (i.e 650gsm) production takes 4 working days
- samples are sent with Royal Mail First Class which costs £0.65
- Fine Printing Stationery (Thermography and Engraving), production takes 7 - 10 working days, and the order will be dispatched with DPD, which is a next-day, tracked service and costs £5.00

International Delivery Methods & Costs

We now ship to 37 countries across the world - here's a comprehensive list :

A - G Europe G - N Europe P - Z Europe Rest of World
Austria Greece Poland Australia
Belgium Hungary Portugal Canada
Bulgaria Ireland RomaniaHong Kong
Croatia ItalyRussiaNew Zealand
Cyprus LatviaSlovakiaSingapore
Czech Republic LiechtensteinSloveniaUnited States
Denmark LithuaniaSpain
Estonia LuxembourgSweden
Finland MaltaSwitzerland
France NetherlandsTurkey
GermanyNorway

Greeting Cards & Sketchbooks

Delivery takes 5 - 8 working days for Europe and 7 - 10 working days for Rest of World - shipping costs are as follows:
- Greeting Cards to Europe: from £1.20
- Greeting Cards to Rest of World: from £1.50
- Sketchbooks to Europe: from £2.50
- Sketchbooks to Rest of World: from £5.00

Invitations, Notebooks, Notecards, Card Sets & Children's Book

Delivery times may vary but on average, orders will arrive within 7 - 10 working days for Europe and 9 - 12 working days for Rest of World from the point of ordering - shipping costs are as follows:
- Standard Delivery to Europe: £4.50
- Tracked Delivery to Europe: £8.00
- Standard Delivery to Rest of World: £6.50
- Tracked Delivery to Rest of World: £12.00

Please Note:
- if you choose 'double thick' paper stock (i.e 650gsm) production takes an extra day
- samples are sent with Standard Delivery which costs £0.90 to Europe and £1.60 to Rest of World
- Fine Printing Stationery (Thermography and Engraving), production takes 7 - 10 working days, and the order will be dispatched with DPD, which is tracked service and costs from £8.00

Returns & Cancellations

If you're not happy with your order let us know and we will happily offer refunds or reprints if the items you receive are faulty or damaged - please email support@papier.com with photos if applicable, to help us work out a resolution for you as quickly as possible.

Please refer to our Refund Policy in our Terms & Conditions (Section 7) for more details on this.

If you have a question about our Returns Policy please email support@papier.com and we'll get back to you as quickly as possible.