Standard parcel delivery to the UK is free on orders over £40 - find out more about our promotions here.
If ordered before midday, Monday to Friday, greeting cards are delivered next day in 95% of cases. If ordered after 12pm on Friday, or Saturday and Sunday, your order will be posted on Monday as this is the next working day.
Shipping costs are as follows:
- Standard Delivery for Greeting Cards: from £0.65
Invitations, Notebooks, Notecards, Card Sets, Photo Books, Guest Books, Diaries, Planners, Day Stationery, Table Plans, Children's Books
We need to allow 3 - 4 days for printing most of our products before dispatch. Please refer to the FAQs and individual product pages for more details.
Delivery options are as follows:
- Standard Delivery: £2.50 (delivered 1 - 3 working days after dispatch, including Saturdays)
- DPD Tracked: £5.00 (delivered next weekday after dispatch - does not include Saturdays)
Some items, such as Wedding Signs and Table Plans are too large and/or heavy to be shipped with standard delivery.
- for digitally printed invitations (including samples), notecards, card sets, notebooks and the children's book, production takes 3 full working days (Mon - Fri).
- if you order a Photo Book, choose 'double thick' paper stock (i.e 650gsm) or a gold foiled item, production takes 4 working days.
- samples and sample packs are sent with Royal Mail First Class which costs £0.65
We now ship to 38 countries across the world - here's a comprehensive list :
REST OF WORLD
|Czech Republic||Liechtenstein||Slovenia||United States|
If you're hoping to order some items to a country not listed above, please email email@example.com with the full delivery address you intend to have this sent to, so that we can obtain a postage quote for you.
Delivery takes 5 - 8 working days for Europe and 7 - 10 working days for Rest of World - shipping costs are as follows:
- Greeting Cards to Europe: from £1.20
- Greeting Cards to Rest of World: from £1.50
Invitations, Notebooks, Notecards, Card Sets, Photo Books, Diaries & Children's Books
Delivery times may vary but on average, orders will arrive within 7 - 10 working days for Europe and 9 - 12 working days for Rest of World from the point of ordering - shipping costs are as follows:
- Standard Delivery to Europe: from £4.50
- Tracked Delivery to Europe: from £8.00
- Standard Delivery to Rest of World: from £6.50
- Tracked Delivery to Rest of World: from £12.00
For exact shipping costs, please add the item(s) you'd like to purchase to your basket and enter the delivery address.
Approximate transit times after dispatch for Express postage to Europe:
Belgium, France, Germany, Luxembourg, Netherlands, Austria, Denmark: 2-3 Working Days
Switzerland, Czech Republic, Italy, Slovakia, Spain: 3-4 Working Days
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden: 4-6 Working Days
Greece, Bulgaria, Romania, Norway: 4-9 Working Days
- for digitally printed invitations (including samples), notecards, card sets, notebooks and children's books, and day stationery production takes 3 full working days (Mon - Fri).
- if you choose 'double thick' paper stock (i.e 650gsm) or a gold foiled item, production takes 4 working days
- samples are sent with Standard Delivery which costs £0.90 to Europe and £1.60 to Rest of World
If you're not happy with your order please let us know within 7 days of receipt of the parcel, so we can investigate any faulty or damaged items received. To allow us to assist you, please email firstname.lastname@example.org with clear photographs if applicable, as this will help us work out a resolution for you as quickly as possible. We will not be able to issue a refund or replacement for you if the Product(s) are in a good condition but the content is wrong due to a mistake made when ordering.
Please refer to our Refund Policy in our Terms & Conditions (Section 7) for more details on refunds.
If you have a question about our Returns Policy please email email@example.com and we'll get back to you as quickly as possible.