We produce your pieces of Papier on demand (especially for you) from our family of printers in the UK. Once printed and dIspatched, they make their way to you via the below delivery methods:

Delivery to rest of world

If you’re ordering from our UK site, we can still deliver to a few other countries. Unfortunately though, we don’t currently deliver to the EU.

Returns & cancellations

Due to the personalised nature of our products, we don’t typically accept returns. If you’re not happy with your order please let us know within 7 days of receipt of the parcel. For non-personalised products, we accept returns within 28 days of receipt of the parcel, please email support@papier.com to start the return process.

To allow us to assist you, please email support@papier.com with clear photographs if applicable, as this will help us work out a resolution for you as quickly as possible.

Please refer to our Refund & Returns Policy in our Terms & Conditions (Section 7 & 8) for more details.