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Customer Service

Our customer service team is available via email Monday to Friday, from 10am to 6pm GMT/BST. Please email support@papier.com and we'll get back to you within 48 hours. If you email on Friday evening or during the weekend, we will get back to you as quickly as possible on Monday. Live support will be unavailable on Bank Holiday Monday, May 1st, so please email so that we can get back to you to help out as quickly as possible.

To contact customer support via telephone you can call 01799 252 269, Monday to Friday, from 10am to 6pm GMT/BST.*

If you're having trouble using the site, placing an order or if you have any questions about an existing order, our FAQ's page may have the answer to your question.


For any PR & Marketing related enquiries, please email: press@papier.com

We're often on the lookout for new talent and designs, please email design@papier.com with any submissions.

*Calls charged at local rate, mobile phone charges may vary.