Returns & cancellations
Due to the personalized nature of our products, we don’t typically accept returns. If you’re not happy with your order please let us know within 7 days of receipt of the parcel. For non-personalized products, we accept returns within 28 days of receipt of the parcel, please email email@example.com to start the return process.
To allow us to assist you, please email firstname.lastname@example.org with clear photographs if applicable, as this will help us work out a resolution for you as quickly as possible.
Please refer to our Refund & Returns Policy in our Terms & Conditions (Section 7 & 8) for more details.