Diary Sale: 25% Off US

Contact Customer Service

Our lovely team are on hand to help

Contact Customer Service
Live chat with us

Live chat with us

Please use the navy blue live chat button in the bottom right corner to talk to a member of the team

Please note

Please note

Our Customer Service team are located in the United Kingdom


If you're having trouble using the site, placing an order, or if you have any questions about an existing order, our FAQ's page may have a quick answer to your question.

Business & bulk order enquiries

We're open for business! Please see our Business page for more information and to submit an enquiry.

PR & marketing enquiries


For press requests, including samples or hi-res imagery, please email: holly@papier.com

Designer enquiries

We're often on the lookout for new talent and designs, please email design@papier.com with any submissions!
Unfortunately, due to the high volume of design submissions received, we're not able to provide individual feedback if your artwork isn't quite what we're looking for at the moment.