Contact Customer Service

Contact Customer Service

Our lovely team are on hand to help

Email us

support@papier.com

We'll get back to you in 12-24 hours, Monday-Friday.


Call us

+1 (669) 2456767

Please note

Our Customer Service team are located in the United Kingdom, and therefore you may need to leave a voicemail.


Live chat with us

Please use the navy blue live chat button in the bottom right corner to talk to a member of the team.

Please note

Our Customer Service team are located in the United Kingdom.


If you're having trouble using the site, placing an order, or if you have any questions about an existing order, our FAQ's page may have a quick answer to your question.

Press & Designer Enquiries

PR & Marketing enquiries

press@papier.com

For press requests, including samples or hi-res imagery, please email: holly@papier.com

Designer enquiries

We're often on the lookout for new talent and designs, please email design@papier.com with any submissions!
Unfortunately, due to the high volume of design submissions received, we're not able to provide individual feedback if your artwork isn't quite what we're looking for at the moment.